Shipping Policy

This Shipping Policy outlines delivery timelines, fees, and important shipping information for orders placed on Neuness.ae.

1. UAE Shipping

  • Standard delivery: 2–4 business days.
  • Same-day delivery: Available in selected Dubai areas (if applicable).
  • Delivery times exclude weekends and public holidays.

2. GCC Shipping

  • Estimated delivery: 4–7 business days.
  • Customs processing may cause slight delays.

3. International Shipping

  • Delivery time depends on destination country.
  • Customers are responsible for customs duties or taxes (if applicable).

4. Shipping Fees

Free shipping on orders above [Insert Amount]. Shipping charges for smaller orders are calculated at checkout.

5. Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details.

6. Delivery Issues

If your order is delayed or lost, please contact us within 7 days of the expected delivery date.

7. Contact Us

Email: support@neuness.ae